Nexia Home Intelligence Community

Schlage lock activity not updating on webpage, is updating on Android app

Started by Nicholas in Online User Interface. Last reply by Nicholas 8 hours ago. 1 Reply 0 Likes

Schlage lock has not updated on dashboard activity on the webpage since 7/25. Also showing battery unknown. On my android app lock activity is updated.Continue

Anyone else having a problem with the built-in Bridge/Hub now with Ver 3.3 firmware?

Started by Walt in Thermostats yesterday. 0 Replies 0 Likes

All my Andersen window/door sensors stopped working back on June 8.I finally got a call back from Nexia, and they are thinking that the Trane XL824 firmware update to ver 3.3 "broke" its built-in…Continue

Tags: 3.3, ver, hub, bridge

All my Andersen Door/Window Sensors stopped working.

Started by Walt in Door / Window / Motion Sensors. Last reply by Walt yesterday. 4 Replies 0 Likes

Another week, another problem.  :)At around 9:45am eastern, on Thursday June 8, all my Andersen Door/Windows Sensors stopped working.   Or at least on the website and on my phone app, they stopped…Continue

Tags: broken, andersen

Android 8.0 app failure

Started by Nicholas in Mobile Devices. Last reply by Nicholas on Tuesday. 9 Replies 0 Likes

With two nodes app has been working fine. The other day I added my new Shlage lock. I can open the app but if I touch the lock icon the app crashes and closes. Yesterday I added the smoke…Continue

Tags: 8.0, Android