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Welcome to the Nexia Community.

This community is a great way for you to interact with other Nexia  subscribers and learn  how to maximize the benefits of your Nexia system!

The Nexia staff actively participates in this forum as well to answer questions and comments.

Please use the Message Board to submit a question or comment.


Schlage lock activity not updating on webpage, is updating on Android app

Started by Nicholas in Online User Interface. Last reply by Nicholas 8 hours ago. 1 Reply

Schlage lock has not updated on dashboard activity on the webpage since 7/25. Also showing battery unknown. On my android app lock activity is updated.Continue

Anyone else having a problem with the built-in Bridge/Hub now with Ver 3.3 firmware?

Started by Walt in Thermostats yesterday. 0 Replies

All my Andersen window/door sensors stopped working back on June 8.I finally got a call back from Nexia, and they are thinking that the Trane XL824 firmware update to ver 3.3 "broke" its built-in…Continue

Tags: 3.3, ver, hub, bridge

All my Andersen Door/Window Sensors stopped working.

Started by Walt in Door / Window / Motion Sensors. Last reply by Walt yesterday. 4 Replies

Another week, another problem.  :)At around 9:45am eastern, on Thursday June 8, all my Andersen Door/Windows Sensors stopped working.   Or at least on the website and on my phone app, they stopped…Continue

Tags: broken, andersen

Android 8.0 app failure

Started by Nicholas in Mobile Devices. Last reply by Nicholas on Tuesday. 9 Replies

With two nodes app has been working fine. The other day I added my new Shlage lock. I can open the app but if I touch the lock icon the app crashes and closes. Yesterday I added the smoke…Continue

Tags: 8.0, Android


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